‘Meta’ changes in healthcare advertising — what’s worth knowing?

This should be most relevant for healthcare advertising specialists, since the updates restrict data sharing and optimization options for campaigns featuring this kind of content. To adapt properly to the changes, it’s important to know the main things that will help you adjust your strategies appropriately.

Strengthening privacy to ensure user safety

Over the past year, privacy protection has become more and more important — both among consumers and various companies. For example, ‘Google’ decided to gradually phase out third-party cookies, responding to growing concerns about personal data security. This is just one of many initiatives reflecting a global trend that ‘Meta’ is also moving in line with.

What’s changing at ‘Meta’?

‘Meta’, in introducing a stricter privacy policy, is determining how data will be categorized — and in some cases will even restrict its transfer entirely. This means that healthcare advertising specialists will need to adapt to the new changes, taking into account the three-tier data source restrictions.

  1. Core setup. This setup, which limits the transfer of selected parameters and any information through the URL domain, is intended for healthcare advertising. So it’s important to ensure that event tracking does not include prohibited data/selected parameters.

  2. Mid-restricted properties. These restrictions cover a broader healthcare sector — mid- and lower-funnel optimizations that affect conversion tracking and retargeting.

  3. Full-restricted properties. The changes apply to specific healthcare service providers — mid- and lower-funnel data tracking is restricted, and custom conversion events are blocked by region.

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Žygimantas Kvartūnas

Žygimantas Kvartūnas

CEO & CMO

Categorizing data

Categorizing data

The ‘Meta’ system can assign an account to the wrong category, so it’s important to constantly check whether ad campaigns are not flagged with inappropriate restrictions. Despite the goal of protecting user privacy, errors can still occur. So by regularly checking your ‘Events Manager,’ your email, and your ‘Business Manager’ accounts, you’ll be sure your campaigns comply with the new rules and avoid unnecessary disruptions.

Recommendations on what to avoid

According to specialists, it’s recommended to avoid sensitive data, secure URL parameters, and to refrain from including information about users under 13. In addition, ‘Meta’ allows custom events to be reviewed and approved manually, but if they don’t comply with the rules, they may be permanently blocked. To avoid disruptions, it’s recommended to review campaign names to ensure they comply with the rules.

How do you respond?

To adapt to the current changes while ensuring the effectiveness of your ad campaigns, it’s important not just to understand the essence of the changes, but also to properly adjust your strategy according to the current conditions. Given ‘Meta’s’ updates, certain steps need to be taken to help avoid disruptions and reach the desired results.

  1. Switching to unrestricted events. If your website falls into a ‘Meta’ sensitive category, it’s important to focus on events like Landing Page Views, Search, and ViewContent. They aren’t restricted and let you reach a wider audience and optimize campaigns without additional limitations.

  2. Reviewing restricted events. Once you’ve identified which events are restricted, it’s important to adjust your campaign strategy to give priority to unrestricted events that secure the desired results. But that requires very thorough analysis.

  3. Limiting the use of selected solutions. Actions like custom events can violate ‘Meta’s’ policy and create additional problems for your campaigns. It’s important to follow the rules, to avoid various restrictions or even long-term consequences.

  4. Assessing your category. If you suspect a website/app has been mistakenly assigned to the wrong category, it’s recommended to submit a review through ‘Events Manager.’ This process can take a while, so the action should be taken quickly.

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